100% of the course fee will be refunded if the learner decides to not attend the course for whatever reason as long as a minimum of 1 weeks’ notice is given prior to the course starting.
100% of the course fee will be refunded if the course is cancelled prior to the start date due low numbers of enrolments, making the course non-viable or due to the Covid 19 pandemic.
50% of the course fee will be refunded if the learner withdraws from the course within the first 2 weeks of term.
0% of the course fee will be refunded if the learner withdraws from the course after the first 2 weeks of term.
There will be no roll over of fees due to missed classes between terms for any reason.
If guidelines change within the Covid 19 pandemic, we will always seek confirmation and clarification to ensure that our classes are safe to continue. If guidelines change and the classes can still run and an individual decides for their own reasons not to continue attending the classes, the above refunds policy will remain in place.
If we are forced to close classes due to the Covid 19 pandemic fees paid for the classes remaining will be refunded or they will be transferred over to the next term or when classes can resume.
These rules are in place as tutors and venues are booked and secured in advance. The decision to run a course is based on the numbers that have enrolled. Payments are still required for tutors and venues once a course has started.
We regard your privacy as important and any personal information you give to us will be used in accordance with the Data Protection Act 1998 and the General Data Protection Regulations.
We do not store personal information about individuals who visit this site except where they provide contact information via our contact us page and contact forms available on various pages throughout the website.
Any information you provide will only be used for the reasons specified and it will not be shared with any third party without your consent, unless required by law.
Your contact details are kept securely and are only accessed by authorised members of staff as part of the provision of school services. If you do not wish us to keep this contact information please tell us.
This website uses Google Analytics which provides statistical data about the usage of the site. This information is not used to identify individuals, but is collected to provide us with an understanding of the areas of interest on our site and how our site is being used.
If you are connected to the internet you will have an IP Address. This may take the form of a figure, such as 333.333.22.1. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. This data is not collected and used for other purposes.
This website contains links to other websites. The School is not responsible for the privacy practices of other sites or organisations and recommends you consult the privacy information on those sites.
This policy will be reviewed and updated versions will be posted on the website.
If you have any questions about the use of your personal information, the Information Commissioner is the independent regulator for both Data Protection and Freedom of Information.