Refunds
100% of the course fee will be refunded if the learner decides to not attend the course for whatever reason as long as a minimum of 1 weeks’ notice is given prior to the course starting.
0% of the course fee will be refunded if the learner withdraws from the course after this and once the course has started.
100% of the course fee will be refunded if the course is cancelled prior to the start date due low numbers of enrolments, making the course non-viable or due to the Covid 19 pandemic.
There will be no roll over of fees due to missed classes between terms for any reason.
If guidelines change within the Covid 19 pandemic, we will always seek confirmation and clarification to ensure that our classes are safe to continue. If guidelines change and the classes can still run and an individual decides for their own reasons not to continue attending the classes, the above refunds policy will remain in place.
If we are forced to close classes due to the Covid 19 pandemic and an alternative method of teaching cannot be sought (e.g. online), fees paid for the classes remaining will be refunded or they will be transferred over to the next term or when classes can resume.
These rules are in place as tutors and venues are booked and secured in advance. The decision to run a course is based on the numbers that have enrolled. Payments are still required for tutors and venues once a course has started.
